A DoorDash worker has been fired after she fled the scene when her car accidentally rolled into a garage while she was making a delivery to a home near Grayslake.
The incident occurred at a residence in the 17700 block of West Winnebago Drive in unincorporated Grayslake on Monday, Lake County Sheriff’s Office Deputy Chief Christopher Covelli said.
A DoorDash driver arrived at around 12:25 p.m. to make a food delivery, Caitlin Aaron, the homeowner, said.
The driver pulled into the driveway, exited her car and began walking up to the front door with the food order.
When she was most of the way to the door, her car began to roll forward, Aaron said.
The driver ran back to her car and it crashed into the garage.
She then backed her car down the driveway, dropped off the food and fled the scene without “ringing the doorbell to tell us about the accident or even to make sure nobody had been in the garage at the time of the crash,” Aaron said.
Covelli said it appeared the driver forgot to put her car in park before exiting the vehicle.
Aaron is fortunate there were no injuries because her son and his friends often play video games in the garage.
“Time of day is the only reason there were not children sitting right where the car crashed into,” she said.
The incident was captured by the home’s Ring doorbell camera and the Lake County Sheriff’s Office responded to the residence to take a report.
Both the sheriff’s deputy investigating the incident and Aaron’s family reached out to DoorDash multiple times this week with minimal response.
“When we called them back on Tuesday, the day after the incident, the person we spoke to said that there hadn’t even been a record attached to that driver yet stating that an incident had occurred,” Aaron said.
DoorDash finally responded to the sheriff’s office Friday morning, four days after the incident, and deputies were able to get the driver’s information.
“What has been reported is unfortunate and understandably frustrating,” a DoorDash spokesperson told Lake and McHenry County Scanner Friday afternoon.
“We’ve reached out to the customer to offer our support and connected her with our insurance carrier. We have also removed the Dasher from our platform,” the spokesperson added.