A Lake Zurich 911 dispatcher was recognized after officials say she helped a caller perform CPR on their unresponsive father in Tower Lakes, which led to the man’s survival.
Lake Zurich Telecommunicator Patty Steffy received a 911 call from a Tower Lakes resident during the evening hours on December 29.
The caller reported that their 57-year-old father was having difficulty breathing.
As the call progressed, the father became unresponsive and stopped breathing.
Steffy assisted the caller in how to perform CPR until the paramedics arrived.
She was encouraging and compassionate to the family, which kept them on task and calm, Lake Zurich officials said.
Due to her efforts, the man survived.
“Telecommunicator Steffy’s outstanding performance brings great credit to herself and the Lake Zurich Police Department 911 center,” Lake Zurich officials said.
Steffy was recently presented with a lifesaving award by Lake Zurich Police Chief Steve Husak and Wauconda Fire Chief Pat Kane.